Hotel Policies & Information

Designed for a seamless and refined stay experience

Check-in & Check-out

  • Check-in: 14:00 – 20:30
  • Check-out: Before 12:00
  • Late Check-out: 50% room rate (12:00 – 18:00)

Extra Bed

  • THB 1,000 per person / night
  • Includes breakfast

Child Policy

  • Age 5–12: THB 800 / night
  • Under 5: THB 700 / night
  • Sharing Bed: THB 150 / night
  • Baby Cot: Complimentary

Payment Policy

  • Payment required within 30 days
  • Reservation confirmed after payment
  • PayPal & Bank Transfer accepted
A 3.5% processing fee applies to credit card payments.
Payment must be completed at least 14 days before arrival.

Bank Transfer Details

Bank Name: Kasikorn Bank PCL.
Branch: Khao Lak
Account Number: 057-1-799359
Account Holder: Nature of Asia
Kindly send proof of transfer to confirm your booking.

Cancellation Policy

  • 14+ Days: Full refund
  • Less than 14 Days: 1-night charge
  • No-show: Full charge applies

Dining Hours

  • Restaurant: 06:30 – 22:00
  • Breakfast: 06:30 – 10:00

⚠️ Important Notice: Protect Yourself from Fraud & Scams! ⚠️​

Beware of fraudulent messages, phone calls, or emails requesting money transfers. Scammers often pose as trusted individuals, banks, or companies to trick you into sending money. Payments for the Rock and Treehouse Resort are to be made through our payment service provider (PayPal & Stripe) or through Direct bank transfer to the account listed below.

  • 🔹 Never send money to any Wise account, even if it shows Rock Treehouse Resort as the account name.
  • 🔹 Never share your personal or banking details.
  • 🔹 Verify requests directly with the person or the company before making any transfers.
  • 🔹 Be cautious of urgent or threatening messages.
  • WhatsApp Number: +66 61 175 1257

If you suspect fraud, stop the transaction immediately and report it to our support team at [email protected] Stay safe!

Rock & Treehouse Resort

Payment details:
Bank Detail:
Bank: Kasikorn Bank Public Company Limited
Account Name: Nature of Asia Co., Ltd.
Account NO: 057-1-79935-9
Branch: Khao Lak (0566)
Swift Code: KASITHBK
Address: 400/22 Phahon Yothin Road, Sam Sen Nai Sub-district, Phaya Thai District, Bangkok 10400